Adhoc-One-Time Onsite Service Request

Adhoc-One-Time Onsite Service Request

• The onsite service request is chargeable on a per ad-hoc basis, a service fee is applied for any onsite diagnosis, filter(s) replacement service, delivery service, or any other types of services that require on-site inspection or an onsite service crew to be called in.

• When it requires us to activate our service crew to do an onsite visit or onsite support, a call-back service charge is applied.

• Depending on the complexity of the service needed, an additional fee will apply on a per ad-hoc basis. 

Operation Hours:

• Monday - Friday: 9:00-5:00pm

• Public Holiday / Saturday and Sunday: OFF

We shall follow up on your request on the next business day. 

Many thanks :)

• FREE delivery via Gdex.
• Special rate for adhoc onsite installation, whatsapp to +6012 326 4381 for further assistance.
• International customer's, ship via FEDEX, shipping fee applies.

Drinking fresh water improves immunity, allows better digestion, increased sports performance, less fatigue and supports a more efficient, healthy body. When your water tastes as great as Doulton filtered, it’s easy to drink enough to stay healthy.

BRITISH TECHNOLOGY

We proudly export water filters to over 140 countries, saving thousands of lives every year from our home in Staffordshire at the heart of Britain’s pottery industry.

HANDMADE SINCE 1826

Almost 200 years of continuous technical improvements to the water filter we launched in 1826, make Doulton filters the ones to rely on.

ENVIRONMENTALLY FRIENDLY

Made from natural materials, our ceramic filters provide up to 99.99% filtration of bacteria, sediment, chlorine, limescale, heavy metals (including lead) and microplastics.

GOOD FOR HEALTH

Drink clear, mineral-rich water to support optimum health at all ages. We retain the healthy minerals that naturally occur within your water supply.

NO ELECTRICITY

Your Doulton water filter systems will work without power and cost nothing in electricity to run. 

NO WASTEWATER

All the water we filter is drinkable - it is safe to drink and it tastes great! We won’t waste a drop.